These Testimonials are from customers dating back before we added the Independent Review Section on the website.

21st June 2021

Hi Steve

 

We received our order this morning and would like to thank you for providing such a speedy service and a product (shop panic alarm) that was so easy to install and provides the peace of mind that we needed. 

Thanks again.

Nicole McCaig
The Ivers Parish Council

 

24th July 20151st August 2015
Name: M Hayes
message:
Dear Sir, many thanks for your superb service and product. I fitted the alarm to my garage and the extra siren in my house and even though the garage is across the road the ex siren works perfectly, it is nice to find that there are still people and companies who are professional as well as selling a very good well made product, king regards M Hayes.

Ref: 8-way Wireless Intercom (part number 006-0690)
Many thanks for your help, the Intercoms are Excellent.

Regards
Martin

24th July 2015
Morning Steve
Many thanks for the copy invoice, please pass on my thanks to Luke for doing a great demonstration.

Kind Regards
Ashley

23rd July 2015
Good Morning
Many thanks for your prompt response. Can I also say how impressive your service has been.
I cannot fault you in any way and I shall not hesitate to recommend you.

King Regards

Dave Hill

20th July 2015
Dear Mick
The UltraCom Wireless Intercom works really well, so I have ordered a second handset today.

Many Thanks for your assistance

Regards
Dougie Rowlinson

14th July 2015
Name:Graham Mill
Message:
Just a quick thank you for your service. My online queries were answered, and the system arrived promptly and was very easy to install and set up. I am getting a new shed and will get additional sensors once that is built.
Very easy to set/unset and no false alarms to date. Particularly like the "up and over door" sensors which overcome problems with doors blowing in the wind. Recommending your website to all my friends/neighbours.
Regards
Graham

8th July 2015
Hi Mark,
I received the Security cameras today. They are exactly what we needed.

Thank you very much for your help through the process.

Take care.
Nicola Bayley-Miles.

7th July 2015
Name:Jane Mitchell
Message:
Just to say a massive thank you for the swift courteous way I was dealt with by Mick he was great nothing was too much trouble, the delivery was promised for the next day and it arrived the next day we were kept informed by text of delivery. I would highly recommend and definitely use this company again.

Name:Graham Stirrup
3rd July 2015
Email Address:gandks@btinternet.com
Message FAO Richard.
Following my telephone conversation with you yesterday, regarding the hit and run collision with one of our TP120 posts, where the post survived but the lock did not.
Our postman has just delivered the discus locks.
Please accept my grateful thanks for such good service, this is really very much appreciated.
With my best wishes,
Graham Stirrup

15th June 2015
From: Jackie Stott
Thank you for all the help from all your staff when we bought our Night Camera. Also tp Peter for his help when we had some problems. From Clive & Jacqueline Stott.

From: Allcote, John [mailto:john.allcote>>>>com]
Sent: 04 June 2015 10:50
To: sales@ultrasecuredirect.com
Subject: recent purchase.
Hello. I am just sending you this email to say thank you for your wonderful flood alert system I recently purchased from you. we have (as a company) purchased some very expensive equipment to do this task for us but, none of them were successful. However after fitting your unit it's been so consistent and has not let us down. So if anyone is looking for a state of the art monitoring system, this is so flexible in its use this is the one. and the sales team are fantastic and very helpful. WELL DONE TO ALL!!!

Regards a very satisfied customer .

23rd May 2015
Hi Mick
Goods delivered today on time, so many thanks for your kind assistance.

Absolutely delighted with the quality of the product and will most definitely "shop" with you again.

Many Thanks again and kindest regards Don.

28th April 2015
Item delivered 1.15pm, very pleased, excellent service, many thanks Mr Stephen Wildmore.

24th March 2015
Name:Vic & Jan Wilson-MacCormack
Message:
FAO Lee

We ordered from UltraSecureDirect last year and were impressed at the rapid response - our order was processed and despatched the same day, and because you use Royal Mail we had the items the next morning. Such excellent service and as a bonus, at very competitive prices.

True to our word, that we would use you again - we did! And once again, our order was processed and despatched the same day. If we had been at home on the Saturday we would have had the items by the next day, but alas! we had to work and this meant we had to get the parcel from the Sorting Office on Monday. But that's not your fault, your service was again second to none.
What a treat to deal with a supplier who is consistently excellent for service, price, and quality.

We will certainly use you a third time, and will recommend you whenever possible.

Thank you

Vic and Jan Wilson-MacCormack

21st March 2015
Dear Ultra Secure

I received the replacement yesterday and it works wonderfully, and I hope it continues to do so for many years. Many thanks for such prompt service.
Michael Brown

4th March 2015
Hello Mark

You're right about the DCMA Alarm. Excellent !

We may have to buy another receiver as (elderley and a bit deaf) we can't hear the alarm particularly when the TV is on. I see the item in your catalogue.

Many thanks for your assistance.
Paul

23rd February 2015
Hello Mark

To save the cost of a phone call and to get Nectar points, I have bought via your eBay Store at your listed price.

I hope you're happy with this? I am grateful for the time you've give me answering queries. Good customer service as you give gets custom!

Many thanks
Paul

19th February 2015
Name:Mary Thomson
Message:
Again a big thanks you for the speedy delivery of the security system.
I also received the extra PIR to-day thanks which now means we can get started to install.
This is the second system we have purchased the first was for our Static Home this is for our residence.
Very neat control panel very handy hand control extremely pleased with the product and the service is second to none.
Best Regards

Mary Thomson

18th February 2015
Dear Sirs
I would like to compliment you on a very efficient service recently in supplying a number of security items for me, especially in sending a battery to me by return.
I would have no hestation in recommending your company to any friends or colleagues who may be interested in your products.

Yours Faithfully

John Lee

13th February 2015
Morning,
Just received a UltraPIR Alarm. Perfect, exact what i need, easy to program.
I'm going to use it during sommer in my boat.

Med Vänliga Hälsningar
Anders Karlsson
Wåxnäs Cykelverkstad
054 19 08 87
0709 58 58 30

29th January 2015
Thank you for the advice, by the way the Red Shield (smart alarm) I purchased from you last March is very good, very simple and does everything it says it will do, Thank you.
Mike Roscoe

21st January 2015

Dear Jan,

We received our delivery safe and sound this morning. Thank you for such prompt service,

Kind regards

S. Seabridge

Manager & Company Secretary
Swale Community Centres
Phoenix House
Central Avenue
Sittingbourne ME10 4BX

15th December 2014
To all the staff @ Ultra Secure,
I would like to thank you all for for the manner in which you replaced the PIR that was giving me concern with regards to my house security. In this day & age it is heart warming to know that there are still some firms that run their business in a pleasant, honest & professional manner. I have installed the newly received product & would inform you that the system is now working 100%. Again thank you & I would add that I will recommend your company to 'all' that would require a security product & that I will be purchasing further security systems from you when required.
Yours Sincerely Don Blair

14th December 2014
Name:patrick parker
Message:
Fantastic helpful service-would well recommend this firm

4th December 2014
Thank you for the advice on how to change the battery in my Smart Alarm, I have to say I am very pleased with the system, good value and was easy to fit together with knowing you are at the end of the phone if I need help.

Thank you
Alex, London

1st December 2014
Hi Lee
Thank you very much, your customer service was great, I have now ordered the product on-line following your patient advice.
Regards
Colin

30 November 2014
Hi Mick
Thank you for the information, I have now purchased 3 + additional Dakota 2500 transmitters and these were delivered the other day. Fitted them up and they work great. The farthest is about 100yds but embedded in a stone wall, and the line of sight is through 2 drystone walls and the main house wall (12" thick). May I say that it was your helpful reponse that made the difference and gave me the confidence to purchase.
Thanks

Regards
John

25th November
Spot on Service, thanks for your Advice & then the No Hassle taking of the order, most refreshing in these days of added complications.
Thanks Again
James

18th November 2014
Hi Katie here, thank you for asking the tech team to call me. I spoke to Richard and he was very helpful. Would you pass on my thanks and let him know that the suggestions did the trick and we are up and running. Just wanted to say it was a pleasure talking to him and that his directions as to what we should try were very easy to follow. Thank you once again Katie.

10th November 2014
Mary Thompson
Hi
I really must thank you for all your assistance and help when purchasing a wireless alarm. It is now up and working perfectly. Very easy to install, the control panel is neat, easy to use.
With the results we will be back to up-grade our house alarm to a wireless alarm very shortly.
Super service super product super people to deal with.
Thanks so very much again.
Mary Thompson.

22nd October 2014
Thank you for the quick delivery of our Solar Powered Parking Post, it is now installed and working very well, thank you and happy Christmas to you all.

Jennifer

6th October 2014
Dear Ultra Secure
Just a note to say Thank You for such a prompt delivery of my new Caravan Alarm, it is just what I needed, I would also like to thank the courier for a delivery within the time scale promised.
Most customers only make contact when they have a problem, so I wanted to be different and say Thank You.

Regards
Eric Whitman

1st October 2014

Having sent my PIR for repair from the Driveway alert that I purchased in 2010. I was very pleased to speak to Richard last week who was very helpful on the phone and I have my PIR back working again as normal.

Many thanks for your helpful service.

Michael from Lincolnshire

25th September 2014
From: John McLoughlin

Just wanted to say that the PIR System arrived today, what fantastic service, please say a huge thanks to all involved.

08 August 2014 20:40
From: Kenneth Hepworth
To: info@ultrasecuredirect.com.

Subject: BT PIR Alarm
Dear Sir
Just a quick thank u for the help and quick turn round after i had a problem with my alarm one of your technicians Richard delt with it i found him very helpful and if your product carries on as it is now it will suit my needs fine many thanks once again Ken

28th July 2014
From: John FitzGerald.
Subject: Buying Experience

Today, I purchased a wireless gate bell system from UltraSecure. In order to ensure that I was purchasing the product most suited to my needs
(006-0020) I first looked at the website and then telephoned the company as previous products proved to be inadequate to the task. The first person to whom I spoke was both knowledgeable and most helpful. I then looked more closely at the information that he had provided and called back to clear up one or two questions. Finally I asked if I could make the purchase over the telephone or must it be via the Internet. He took my order over the phone and advised that delivery would be made tomorrow vis InterLink. All most courteous and efficient - I am convinced that the product will be equally excellent!
A satisfied customer
(please do NOT publish my contact details)=

18th July 2014
Name: jane payne
Absolutely fabulous service with a big smile for our Security Alarm System which is now in situ and a huge pat on the back for Phil - you're a gem.

We would recommend you 100%.

A huge thank you

Jane

12th July 2014
Hi Mick,

So so sorry . I have just spoken with Pete in your tech support. My god I wish I had done that yesterday. He was fantastic. All is fine now. I am happy. Sorry I have been such a pain ,it was driving me insane.

Best regards,

Steve

30th June 2014
Name:Stuart Fyfe
Message:
Dear Sir...I wanted to say a sincere thankyou for the help and advice that Richard gave to me today...he couldn't have been more friendly and helpful..he resolved the slight problem that i had immediately...this was the sort of service that you rarely see today..i shall recommend you to anyone who may be in need of your products ..Many thanks..Stuart Fyfe

27th June 2014
Name:Jeremy Gugenheim
Message:
Amazing service Pete. The system was not just picked off the shelves, bunged in a box and posted, but set up (and the units were clearly numbered externally for me), a full set of Duracell batteries was in the box and it was all very securely packed and properly protected. And there was a typed up set of fast instructions that were more accurate than the manual. Just brilliant. If I ever need more alarms, UltraSecure will be my first call. Thank you.

19th June 2014
Thanks for sending out a Free Transformer for my Dakota Driveway Alarm, it solved my problem, great service.
Many Thanks
Anne Kiely.

16th June 2014
Order Number MG971H0021502

Delighted with the goods, nice touch setting the system up for me, all I had to do was fit the batteries supplied, love it !!

Wouldn't hesitate to recommend you

Many Thanks
Michael

9th June 2014
Dear Ultra Secure

Just spoke to your Richard in the Tech Dept and he was most helpfull, he is posting me a transformer,
he has explained how to connect my CCTV system my problems have been resolved.

Good service, thanks again.

Clive

27 May 2014
Further to a telephone conversation with "Pete" yesterday May 22nd. He was extremely helpful & suggested I send the unit back to you for appraisal/repair. The unit invoice number 10437 dated 31/05/2013. However having replaced all batteries, except the remote controller, the problem appears to be cured so fingers crossed. Thanks for good after sales service.
Regards, John Watt

25th April 2014
Dear Lee

Further to our telephone conversation I would like to reiterate how pleased with are with our recent purchase. We were guided very well by you and Mick and the order was processed promptly.
No longer looking out for our customers to arrive, we can rest assured that the long range bell with notify us of any arrivals.

With kind regards
Louise & Kevin
Lough House Boarding Kennels
Little Orton, Carlisle, CA5 6EP

22nd April 2014
Phil,
Many thanks for repairing and sorting our church Twin Beam detectors. All installed and working again.
Thank you.
Howard Parvin

15th April 2014
Hi Mick
Just paid for materials, I would like to add that since my first phone call to Luke in sales I have had fantastic service from the company and would not hesitate to use you again, thank you and your team for all your help.
Regards
Gary Anning
GA ELECTRICAL SW LTD

10th April 2014
I have just completed installing a smart alarm system and would like to say how impressed i am with it, I found it very easy to fit, the only problem I had was that I ordered the wrong Siren. But I spoke to Pete in the technical department who arranged to simply swap the siren over, he was very helpful and new everything about this alarm, I will recommend ULTRASECURE to anyone wanting to fit an alarm system.

Trevor Towler

13th March 2014
FAO: TOM

I have successfully installed the Wireless Smart Alarm and I am very impressed with it. Thank you and Peter for your technical support and advice.

I am exttremely pleased with the system, so much so, I am now considering installing another in my daughters place.

Keep up the good work and excellent service. I hope to order some more equipment from you soon.

Regards

Leigh Tierney

12th March 2014
Hi Lee

Many thanks for your assistance, the information you have provided is exactly what we require to replace a service elevator trapped person call alarm,

Once agin thank you for the time you spent on this for us

Kind Regards

G. Howard

7th March 2014
Hi Lee

Parcel arrived as promised

Fantastic Service-Thank you

Rob
Winchester
Hants

28th February 2014
Hi Lee

Further to discussions with one of your colleagues (Paul I think) I have today dispatched 2 parcels back to you to be exchanged for beams.
Please call me for debit card details for the balance owing.

Thank you for your help with this matter your customer service has been excellent at all times.

Regards

Rob

7th February 2014
Name:Bertram Wilkins

A few weeks back there was an attempted break in to my garage. The quote from the company who installed the house alarm, to cover the garage was in excess of £350. I subsequently ordered a Wireless Smart Alarm System from UltraSecure at a cost of £128. The system was easy to install and has features that are more beneficial than that costing £350. The dummy bell has a strobe light, and I can use a door contact in the system to cover my garden shed. Overall the system does exactly what I was hoping for with a loud sounding siren and the convenience of arming and disarming with one push of a button.
Many thanks and I highly recommend the product.
Bertram Wilkins

7th Febuary 2014
Hi, I have just fitted my Alarm System, and its works a treat. Thanks to Phil for all his help.

Regards
Ivan, Inverness.

5th Febuary 2014

Hi Chris
Door/gate bell arrived today and seems to work brilliantly. We've tried the bell push in all corners of our property and even at the furthest point about 100 metres away and going through 4 three foot thick stone walls it worked! Yayy! Thank you so much!
Thanks also for the cheque for the refund.
Best wishes
Linda

3rd February 2014
Good Morning Ultra Secure
Got the 5 x Remote Controls
Good Job
Thank you all very much
Have a nice day
Regards

Jack Stott

20th January 2014
Thank you for your help and advice, you have been brilliant, I can now work out what I need to do the job
Thanks Again
Tim Hood

15th January 2014
Dear Lee
I'd like to purchase a second PIR (I'm going to slowly build up quite a large system as the product is fantastic!). I've shown it to some of my friends and neighbours and they are also interested in purchasing.

Let me know how you'd like to proceed.

Kind regards,

Simon Barnfather

7th January 2014
Hi. I spoke with one of your staff regarding an issue with a piece of kit I
bought from you recently. I would like to say that your after sales service
is A1. I have just received a text from your delivery agent informing me
that my replacement item will arrive tomorrow. I will definitely recommend
yourselves wherever possible.
Roger Mann

27th December 2013
Your service is brilliant

Bye for now

Malcolm Humphries

19th December 2013
Hi

Please thank your driver Gary, for leaving our posts in the location requested, most helpfull, tell him we received all four. Hounslow, TW3

Many Thanks

N Choudhry

10 December 2013
Dear Lee,
You are an absolute star. Thank you very much for having made the effort to help out. You are a credit to your company for assisting the customer. Appreciating the support provided,
Kind Regards
Dirk
Canterbury

5th December 2013
Dear Ultra Secure
I have received my six static 120FB Bollards & 2 matching removable 120PB bollards today, I have to say they look to be a great product, delivered quickly and on time (which can be unusual these days), I will certainly be using these again on some of my future installations

Regards

John Manning, Essex

27th November 2013
Dear Ultrasecure Team
Earlier this week I ordered a Lock Alarm 6796. I would like to compliment you on the very efficient way you carried out the order and your choice of delivery companies. From beginning to end the process was perfect, thank you.
The reason I purchased the lock alarm is because I am the secretary of our local Residents Association which covers our 65 home Mobile Home Park, and we are currently experiencing a spate of thefts of the 65kg LPG bottles that supply Calor Gas to most of our properties and with replacements running at around £100 per bottle (most thefts are of 2 full bottles), we are urgently looking for solutions. Our committee therefore decided to trial one of your products, hence my purchase.
This product looks to be the perfect solution.
Best Regards
Graham
Romford

20th November 2013
Thank you for a fantastic service.
I ordered yesterday and it arrived as promised today .
Fantastic ,
Thank you
J Symington

17th November 2013
Thank you for sending my BT Alarm ready programmed.I would certainly
recommend this product to friends.

Mel
Hampshire

13th November 2013
Thank you very much for the new alarm it works a treat, I'm so pleased I will pass your details onto the firewarms officer. They are not allowed to recommend a product or company , but have lists of suppliers dealing in suitable alarm systems.

Thank you again.
Regards
Jim Johnson.

6th November 2013
Hi Steve,

Thank you for your assistance with my order of DC 21 dummy cameras, which arrived, safe and sound, yesterday afternoon.
It looks very well made, and sturdy, and, almost identical to the two I have already, which are genuine cameras!
Gave two to friends, and they are delighted too.
Great price, and great service.
Kind regards,
Christine.
Spain.

6th November 2013
Hi Lee
I placed an order with you on the 4th Nov for 2 parking posts. They were delivered today (6th) as promised. Extremely pleased with the product, packaging, service and delivery arrangements (latter easy to track and saved waiting in all day).
Excellent service.
Regards,
Paul Venn

12th November 2013
My items arrived today as promised thank you, and I have to say your courier service was excellent indeed.

Satisfied Customer from Godalming.

24th October 2013
Hi,

I just wanted to write and thank you for your company's superior level of service - it's a rare treat these days.

It was just before lunch yesterday when I placed the order --- and shortly after lunch today the alarm is fitted and working and doing just what we want.

And to think we're on the Isle of Skye !. Many suppliers treat us like pariahs and won't even deal with us. Others want to put an obscene levy on delivery charges - even using Royal Mail. And it was next day too!!

Thanks very much. Should we need any similar products in the future you will be our first port of call.

Kind Regards
Mandy

18th October 2013
Hi
Received the post (TP-200Y) safely, it has now been installed and works great, we are really pleased.

thanks

Wendy Banker

16th October 2013
Mr Lee Mayer, its a shame that all enquires are not as clear & helpful as yours was, many thanks Mr Malone.

13th October 2013
Hi Sean
Just a quick note to say thank you. We received the items in good time having spoken to you on Wednesday. The ground anchor spiggot is now securely cemented into the ground under our shed, the shed is alarmed and the chains are the business. A Sunday well spent!
We were burgled about a month ago and hopefully all this should prevent it happening again... or at least it provides us peace of mind.
With thanks again and best wishes,

Lizzy

5th October 2013
Hi, just thought I would thank you for fast efficient service. my alarm is
installed and working and I am very pleased with it. top marks on both
counts!
Kind regards, Jim

1st October 2013
I have had a few bad experiences lately with company's & delivery's. Thank
you for restoring my faith. Your service was second to
none. Our company look forward to using your services again.
Regards
Mr R. Goehler

30th September 2013
I am a customer living in Jersey and by virtue of my location often experience delays in the receipt of goods and complexities concerning VAT. Dealing with your company has been an absolute joy. My order consisted of five fairly large and heavy boxes which arrived safely and in perfect condition four days later. This alone is almost a record by Jersey standards. All the boxes were clearly marked and had the appropriate paperwork attached on the outside which made customs clearance much quicker. The goods were of superb quality and I cannot in all honesty wait to justify another order to you. Thank you for such excellent and efficient service. Terry Mc Donald for Site Security Services Ltd. Jersey.

29th September 2013
Hi
Thank you very much for the free replacement PIR bracket that I snapped, the system is all back up and running again.
Regards
Vivien Leigh.

17th September 2013
Good morning
Received Dakota 3000E on Friday and installed today.
Many thanks. Works perfectly. The whistle, I found, was the best of the chimes to be used in an emergency, and is loud enough to alert anybody of an incident.
Item is ‘fit for purpose’.’
Kindest regards and best wishes
Roy

10th September 2013
Good morning Mark.

| just thought, out of courtesy, I would contact you to let you know
that the wireless bell system which we purchased from you has been extremely successful.

I am very pleased with my purchase and will most certainly recommend your company.

Thank you for your most professional service.

Sincere regards

Angela

Lady Angela Leigh

9th September 2013
Dear Mark Walter,

Many thanks to you for the video on installing a new PIR and many thanks to Ultra Secure for getting my new PIR to me so quickly. It is now installed, connected and working properly again.

Very gratefully

Mike Dineen

23rd August 2013
I bought from yourselves recently a Spigot Ground Anchor” and a Motion Sensor Alarm together with a Wireless Audio visual Siren.
I thought you might like some feedback.
The Ground Anchor was cast into the concrete base and looks the job, it should resist all but the most forceful attack with an angle grinder and the chain plus padlock attached to it would be an easier target despite being hardened steel.
The alarm was simple to set up and to position and the additional siren, placed out of easy reach, provides a loud back-up.
I realise that nothing short of a mine field (sadly not allowed as mowing the lawn becomes difficult) will prevent the determined thief but should provide a reasonably priced first line of defence.

Delivery was rapid, arriving two days later.
Best wishes

J Bright

14th August 2013
Thanks Phil for sorting out the panel.

Fantastic service.

Robert

14 August 2013
My order arrived on schedule today and I am absolutely delighted with it. Everything worked, straight out of the box, and I was particularly impressed with the attention to detail as evidenced by the mobile receiver being fully charged and programmed with the correct date and time. It is really refreshing to deal with people like you!

I know your business will go from strength to strength and I wish you every success.

John Griffiths

12th August 2013
Dear Ultra Secure
Thank you for the prompt delivery of my security post last week, it arrived just as you had promised within a one hour window of my text message alert from your courier
Regards
Mr Gardiner
Norwich

8th August 2013
Dear Sirs,
What fantastic service, ordered on 6th.Aug, delivered on 8th.Aug within a
1-hour timeslot advised earlier on the day!

Can't fault this at all, keep up the great work!

B.Speet.

3rd August 2013
Dear Lee
Thank you for the advice you gave to me before my purchase of my driveway alarm, it is now fitted and working well. I feel a lot more reassured about knowing a visitor has arrived.
Thank you
Mrs Hale
Cornwall.

7th August 2013t
Dear Ultrasecure
I would just like to say;
"Luke couldn't have been more helpful"

Mr Tarry
Harrington.

Testimonials
Testimonials

16th July 2013
Dear Sean
I would just like to take this oppertunity to thank Ultra Secure for proving such an excellent service purchasing from your company has been a pleasure from start to finish, the parking post arrived when you said it would and is exactly what I am looking for, I will cerytainly recomend you to all my friends and family.
Once again Many Thanks
Mrs Dixon

04 July 2013
To: Steve
Subject: Perfecto

Hi Steve alarm working great as you can see in the attached pic.
Everything coded in and zones customised.

Thanks for a briliant service
Regards
Garry

3rd July 2013
Good day Phil
We have received back the camera that you have checked over for us. Thank you very much for your prompt attention - fantastic service and very much appreciated.
Best Regards.
Graham Smith

1st July 2013
Live web chat.
Thank you very much for your help. This is a great website, and your advice was most helpful, I will certainly recomend it to others.
Satisfied from Reigate

1st July 2013
Good day Phil
We have received back the camera that you have fixed for us.Thank you very much for your prompt attention, fantastic service and very much appreciated.

Best regards
Graham Smith

25th June 2013
Name: Mr M J Gallacher
Email Address: ???@aol.com
Ref: 500 metre Solar Powered Perimeter Beams.
Message
Thank you for your help with choosing the right system. So easy to set up and no false alarms which is wonderfull. Great product and wondefull service.
Regards Kate Gallacher

20 June 2013
Video Sunglasses
Awesome delivery, 36 hours. Awesome product. Video so much better than I thought it would be. Photo capture better than my windows phone. Moving soon will be in touch for home security.

Many thanks Ben

12 June 2013
Many thanks for your prompt reply. The extra parts turned up this morning as promised.
A wonderful service

Regards

Bryan Besbrode

30th May 2013
Hi Richard
Thank you very much, every thing is working fine.
It is very nice to see someone like you who goes the extra mile for the customer these days.
You are a credit to your self and the company you work for, if any one needs a CCTV system, I will point them in your direction.

Once again thanks for your support.
Regards
Brian Meadows

22nd May 2013
Got that today, once again, super service
Phil.

20th May 2013
Your excellent YouTube videos have already helped with my own system set up.
Thank You very much
Paul

18th May 2013
Heritage Castings
Thank you for all the helpfull emails, I have now ordered the HD GSM Wireless Alarm.

17th May 2013
Hi.
Just a quick message to say many thanks for the quick delivery of my wireless alarm system.
It was up and running in no time at all and now gives me peace of mind knowing my car is well protected on the driveway {after having two breakings}. The product is superb will recomend to all. Once again many thanks.
Yours sincerely D.Thorpe.

8th May 2013
Good Afternoon

Your TP-200 were delivered & fitted promptly by your recommended installation company, and are just the job, thank you.

Regards
David

7th May 2013
Dear Ultra Secure
Thank you very much for the prompt delivery of spare parts that I misplaced
Very much appreciated
Regards
T Jennings

3rd April 2013
Hi Guys

Just taken delivery of my new post , many thanks for your prompt service, you have just earned yourself another customer and recommender ! ! ! Having looked at your brochure I will be buying more from you in the near future.

And I am impressed with the post and its quality as well

Cheers

Alan Gray

24th April 2013
To: sales@ultrasecuredirect.com
Subject: Fitting of Bollard

I would just like to thank you for the supply of the bollard and the extremely professional fitting service, great communication and the fittrer did a fantastic job of installation highly recommend thank you Bill Woods

Sent from my iPhone

19th April 2013
Hi Luke.

Instruction leaflet for Keypad Transmitter KP-103 arrived by post today.
Many thanks for a quick response. System working great, thanks again.

Kind regards

Tudor

28th March 2013
To: info@ultrasecuredirect.com
Subject: solar alarm system
Hi, this is to say thanks for your prompt and helpful service re the above.
I have never put anything like this up before but, following your instuctions, I did so and it worked first time.
I used a laser level as you suggested then, as the 2 pieces are at least 35-40meters apart, to align horizontally, I used a dead straight piece of hardwood, looking along it like a rifle barrel. This might be helpful to others like myself.
D A Hodges.

26th March 2013

Dear Sean

Researched overnight and ordered today - Many thanks for your assistance and help

Dave Hurst

24th March 2013

From: Marcia Williams [mailto:marciawilliams@?????.com]
Sent: 24 March 2013 11:51
To: enquiries@ultrasecuredirect.com
Subject: Parking post top
Hi thank you so much for the parking post top which I received yesterday. It is much appreciated and I thank you for your efficient and courteous service. .

Kind regards

Marcia Williams

20th March 2013
Hi Mark,

We purchased a long range wireless doorbell system from you about 6 weeks ago, and it is absolutely brilliant! It has genuinely transformed our working day, and has freed up staff enabling them to spend more time supporting the children and families who use our centre.

Thank you very much
Kate
Camp Mohawk

Friday 15th March
Dear Management

I would like to take this opportunity in saying a huge thank you to your super team you have working for you. Be it Luke, Lee, Steve or Pete
Thank You to all I received my parcel early this morning.

Kind regards

Lia
Paphos

13th March 2013
DEAR STEVE

THANK YOU VERY VERY MUCH YOU ARE A STAR.
I WILL DEFINATELY BE USING YOUR COMPANY AGAIN.

KIND REGARDS
LIA

PAPHOS

11th March 2013
Many thanks for your prompt and efficient delivery. I have just taken receipt of my order, ahead of schedule and no problems.
Regards

Allan Hanson

7th March 2013: 14.38
From: Maurice Saltmarsh.

To: Jan, Ultrasecure Direct
Subject: Re: Online order placed with Ultra Secure Ltd

That's fantastic service!
Thank you so much for your patience.
Best Regards.
Maurice Saltmarsh.

6th March 2013
Hi Lee,

Received the goods today. My comments:

1. Great Service;
2. Great piece of kit and,
3. Delivery faster than lightning.

Cheers,
Jake.

28th February 2013
I would like to thank you for the efficient way in which my order was dealt with. I received it on time as indicated and to get two E Mails stating the day and time most more than welcome. I find it such a change to deal with a Company that I consider is on the ball so to speak, once again very well done.

BRIAN VARNEY

22nd February 2013
I should like to thank the expertise of this company and especially Peter in technical for his amount of help in getting me through some teething problems with the Video Door Phone.
I can safely say all is now well and working fine, once again thank you.

Charles Last

8th February 2013
Just a line to let you know it's been over a year since I purchsed from you a 620-Y Parking Post and an XL Wireless Garage Alarm System with extra sensors.
It has been faultless {only batteries in sensors changed recently}over the last year and great piece of mind when set at night with the "vibration sensors" on garage doors and PIR's inside garage. This set up because some body {before alarm fitted} cut a large hole in up and over door for attempted entry of garage. Now if you "knock" the door the sensor activates.
only one false alarm recently when a large hailstone shower activated it.No problem.
Best buy ever.

Many thanks.

Tudor

6th February 2013
Dear Salesteam, Just to say how very pleased I am with the system that you sent to me. It is all up and running well, including the extra siren with the jackplug and longer lead which I received yesterday am. Your advice and assistance were second to none. Good luck in the future.

Robin Chew

23rd January 2013
Hello Steve, the 11 posts were received safely at our Hall a few minutes ago.

Thank you for the most thoughtful and helpful way in which this despatch has been handled in these difficult weather conditions, and for your exceptionally good communications and service throughout.

Kind regards
Bob

18th January 2013
Dear Sean
Thank you for your assistance today, and I must say that your instructional video's are very good for me to understand.

Regards

Jeff Ley

7th January 2013
Congratulations to a brilliant alarm system!
I want to thank you so much for the system that you supplied to me Feb(?) 2012. It has been wonderful to get regular full nights sleep as your wireless system has given us total peace of mind.
Initially we spent quite a lot of time locating (& re-locating) the wireless sensors until we had only very few false alarms. We have had several "suspicious but not proven" detections and two incidents which have had police attendance. The latest of which has resulted in 4 arrests with at least 3 of these being charged.
Please use this as a bona fide testimonial, but do not show my name or location as there is an ongoing investigation & prosecution in progress.
There are a few neighbours with similar properties & security problems who have been watching our progess with your alarm system and, having seen the results, are very keen to find out how you might be able to help them. I have, of course, happily passed on your details.

Thank you once again.
Regards,

28th December 2012
Hi Sean,

Many thanks for the WG Water Kit.

I've been playing with the unit - it's quite impressive, particularly for the price. I think it will do exactly what is needed - to be used as a water pump failure/trip monitoring device for a communal cellar in a very old house.

The best bit is that it's as complex as you want it to be - dead simple initial set up and lots of features if you want to use them.

Happy New Year

Bill

3rd December 2012
Morning. I have received the replacement PiR under your zero invoice 5775.
Great service thank you, I only requested it yesterday. The system is working fine now. Much appreciated. Do you want the original faulty item returned to you? Best Regards, Mark Shutler.

2nd December 2012
I had an issue with the unit, called your tech team and spoke to a chap who resolved the issue over the phone. I've tested the unit for the past few days and all is still well. Please pass on my thanks to your tech team! :

Cheers,
Mike

From: Philip Mcdonald Katrina Daniels
Sent: 06 November 2012 15:36
To: sales@ultrasecuredirect.com
Subject: Re: Order Number: PD94BQ50014082

Hi,
We have just bought the post below and today it was installed. I wish to thank you for the prompt and curteous delivery and installation.
We are very pleased with the finished article.

We note that 2 keys are supplied with the post is it possible to obtain a further 2.

Many thanks,

Phil Daniels

Sent: 03 November 2012 08:05
To: 'Andy Furniss'
Subject: RE: Order Number: AF58NG50014105
Many Thanks.

I can see the logic in that now.

Installing it later, let the locals get used to it with the old car until new one arrives after Christmas.

Thanks again for impressive service, I will be recommending yourselves should anyone ask where I purchased it from.

Andy

30th October 2012
From: Pham-Thanh, Duy [mailto:duy.pham.thanh@???.com]
Sent: 29 October 2012 15:00
To: info@ultrasecuredirect.com
Cc: 'Technical - UltraSecureDirect'
Subject: Feed back for the XL Wireless security system... FAO: LUKE

Hi UltraSecureDirect,

The XL Wireless Alarm System I have just purchased has the following plus points:

(1) You will have peace of mind that the property is secured and alarmed.
(2) Piece of mind that the alarm system is on and working. When it is switched on, the external siren make beeps noise.
(3) The external alarm "box" is visible from the outside (bright yellow and blue colour) and a deterant to burglars.
(4) The system is extremely simple to setup. Can be purchase as increments, i.e, purchase one or two components at the start and later add on more components (sensors).
(5) The system is very "green", it does not have to be switched on 24/7. I only switch on, when I go out and just before bed time. Saving a lot of hours on electricity compare to other 24/7 alarm systems.
(6) The sensors are battery operated, which should last for around 12 months.
(7) The components work wirelessly, hence minimum wiring inside / outside the house. Again, another "green" feature.
(8) The External Sire is wireless, a visible deterant, and solar powered (no drilling through the main wall is required).

This is an excellent and cost effective residential alarm system. It is highly recommended.

17th October 2012
Name:Graham & Elaine Davis
Email Address:louloudavis@y????.co.uk
Message:
We would like to say a huge Thank you to everyone on the Team for all of their expert and friendly advice since we purchased our Sensor System. Luke especially was a great help to us.
From advice on the telephone prior to ordering, the very speedy delivery of our system and the excellent after sales care we received, the whole experience was outstanding.
We are extremely happy with our sensors which are working perfectly.
We would definitely recommend your service and products to anybody. Nothing was too much trouble for you.

Thanks again

Mr & Mrs Davis

16th October 2012

Hi Mark
The batteries arrived within 24hrs of me emailing you with the problem. Many thanks for your prompt attention to my query. 10 out of 10 for customer relations/

regards

mike

8th October 2012
Name:Carole Burke
Email Address:rose???????@btinternet.com
Message:
Thank you very much for your excellent service. The goods arrived very quickly and when there was a problem and I telephoned your company everyone to whom I spoke was very polite and helpful. You sent a replacment again very quickly and I am very pleased with it. I highly recommened your company.
Best wishes
Carole Burke

3rd October 2012
Good morning Steve
Thank you for this confirmation all is OK. I have no problem in accepting security measures. The intercom will be used at the Portugal address. let me know any additional cost for the transformer.
Incidentally- our compliments for your range of products- it is fantastic. several of us have covered most of the DIY, electrical and home places in UK with no luck finding the intercom we wanted. Other family and friends are also now interested in looking at your site and products.
Thank you for everything- we look forward to receiving the items
kind regards
Margaret Brett

13th September 2012

Hi Mick
I have just returned from holiday and popped into the St John headquarters to see our new parking posts. They look very smart and hopefully they will be very functional . I gather from Maggie our caretaker that the fitters were very helpful and obliging and they certainly made a good job in fitting them into the ground.
Thank you very much for all your assistance and patience. We have already been asked by our neighbours ( the local doctors ) for your details so hopefully there might be another order on its way.
Regards
Roger Moore

15th August 2012
Many thanks lee I'll order the unit today thanks for a great customer service
Cheers bobby

Sent from my iPhone

6th August 2012
Name:N Pattenden
Email Address:nick@plan??.com
Message: Re: Mains Power Failure.
Thank you for such a speedy dispatch of my order. This is exactly what I wanted.
Thanks for your help

1st August 2012

That's fine, thanks for the information Mark.
Really pleased with your product and excellent communication. We have a very long drive and we live in the middle of a field. This product copes with the distance effortlessly .
Can't thank you enough. You don't get a service like you have provided us much these days mate. Thankyou very much and I will definitely recommend .

1st August 2012
Thankyou for the return of our WR 3000 and the replacement of the internal board.
It is now working well and thankyou for your prompt and efficient service. I would certainly recommend you to others
Yours Sincerely A. Walder Arcadia Oak Lane Minster Sheerness Kent ME12 3QR
.
walderang??@aol.com

31st July 2012
Name:Ian Zirins
Email Address:i_zirins@y???o.co.uk
Message:
Hi
Just a quick note to express my thanks to you and your team.
having decided we needed to replace a non-functioning home CCTV, after chatting to your sales team and one of your technical team, we plumped for your Wireless CCTV kit. This was to protect our car and drive from vandalism.
The delivery was speedy, tracked and efficient.
Fitting took me no more than 10 minutes, and the kit is exactly what we needed.
8 days in, our neighbours were burgled and the police were able to use the footage from the camera to identify the perp as he had stupidly crossed our drive.
The police were comlimentary on the quality of the kit.
Thank you and well done!

30th July 2012
Hi Lee,
The additional disc and instructions literally just arrived!
Thanks very much again for such prompt service.

Steve

27th July 2012
Sirs,
I am the fisheries bailiff for our local fly fishing club.
A few years ago we purchased a WMT-3000E and a PR-3000 as we where having poacher problems.
I can say we have had some success with them and a number of prosecutions via the police.
Not having to used them for over 12 months I was having difficulty in programing them for a current problem.
I phoned your helpline and received excellent help.Your engineer was very courteous and helpfull and solved my problem.

Just thought I would drop you a "thank you"

Ray Field

27th July 2012
Hi Mark,thanks for taking the time to reply,i have eventually managed to get my c60 nv 12 mms up and running,as we thought it was the sim card,went to the orange shop and got new sim,all going well now.

thanks

regards
jim

20th July 2012
Mark
You are a star ! How very kind and honest of you to suggest a simple solution for me.
I really do appreciate it and be assured I shall purchase from you when I can and shall certainly recommend you my friends and neighbours. Thank you and regards
June Gibbons

20th July 2012
Dear Sir

Following all my telephone conversations with Phil at your company regarding my KP GSM alarm panel which had problems working in Turkey. I would like to thank him for all his help and support regarding this matter.

Maurice Foxley

19th July 2012
Ref: MS10SH50012677
Great product,value and excellent speedy service - you even managed to delay delivery by 1 day to fit in with us at extremely short notice -
thanks very much best regards Amanda

19th July 2012
Dear Sir
Just a note to say thanks for sending me a replacement board for my sensor, following my phone call on Monday.

Really top class service.

Thanks again.

Mervyn Ford
Avon Equipment

17th July 2012
Thank you so much for the speedy return of our repaired WR3000 received today. What fantastic customer service.
Kindest Regards
Dean & Sara Wherry

16th July 2012
Hi Phil,

Many thanks , I have received the additional probe, installed, and everything seems to be working great!

Kind regards
Simon Coombes

13th July 2012
Attention Phil
Many thanks for the replacement PIR. It worked first time and is now installed.

Robert Griffiths

9th July 2012
Thank you for re-arranging my missed delivery, I received the the goods the following day and I am very pleased with them. I have been troubled by petty theft just lately so I now find I can sleep without one ear open knowing the system will alert me if someone comes onto my property. Thank you. Cliff Beard

13th June 2012
Name:d a morris
Email Address:del.mar@??
Message:
THank you for the prompt delivery. An excellent sevice

13th June 2012
Name:Rob Maidment
Email Address:???????
Message:
Thank you very much for returning the PIR.
Excellent service.

Regrads
Rob

12th June 2012
Luke,

Thank you for your prompt response, much appreciated. Anita (Office Manager) is copied and will call you shortly to make payment.

Thank you, again, for your service and support throughout my enquiry.

Best regards,
Paul Marsh

1st June 2012
Dear Sean,
Thank you so much for sending the relearning instructions, I have been impressed with the company answering of the initial phone call and the helpfulness and of course the efficiency of emailing me the details which worked perfectly, now printed for future.
One final question can the tb3 have wireless door closures added to the system and or wireless pir and if I am correct in presuming you can do I buy them from your site
Hope you have or had a good weekend
Andrew

17th May 2012
Name:MR T W NIELD
Email Address:??@HEATHWOOD.CO.UK
Message:
I do not have a booklet for audiable alarm please advise or send me one. i fitted it two weeks ago and in under a week it stopped an intruder on Saturday evening at 8.15pm, I had the siren off and the system went of in the house I thought it was a false alarm went to back door and two kids trying to break into the shed. It has already saved a robbery with a week of fitting.

9th May 2012
Dear Mark
It's not every day I am genuinely impressed by great customer service. I hope to return the favor with future custom.
Thank you.
Terry

5th May 2012
Name:Adrian
Message:

Dear Mark & Mick
Once again you have put yourselves out to give superb service which is why I have been returning to you for more years than I care to remember. You always make time for me even when I know you are busy and come up with a superb solution each time. The autogate you installed many years ago is still doing a first class job and the other bits of kit you have sold me since I very much doubt could be bettered. I wish more companies cared about their customers as much as you do. Every success and I highly recommend you.

4th May 2012
Hi Mark,

I followed the tuition in the video and emptied all the channels. The paired up the door sensor. This seems to have done the trick. I haven't paired up the other sensor or the extension alarm, lack of time, but I'm sure things will be fine now.

Many thanks for your assistance.

Kind regards
Eddie

24th April 2012
Order Number: BS59TZ50011609
Hi, We have received the order and we are delighted.
It does what it says on the box and is exactly what we are looking for.
We are sure to trade with you again.
Thanks, First class service. Regards Barry and Marcus

17th April 2012
Dear Sir,
The Dakota Driveway Alarm arrived this morning. A much better bit of kit (I know a lot more expensive!) than my original system which had an extremely poor range.
Thank you for all your help & advice.
Kind regards, G. Hunter Blair

16th April 2012
Testimonial, from an DIY idiot
Name:Rob Hobson
Message:
Basically everything electrical I touch fails!! its called the Hobson curse!. So when I bought my wireless Dakota alarm to warn me when yobs climb over the back fence into my garden, it was great to find it a plug-n-go system. All prewired etc.
I had no hesitation at all two months later ordering a complete WG GSM system for my daughter moving into her first home, over £350, incl lots of extras {gas alarm, PIR for garden etc etc}, then to find again it all prewired {the bits that are wired} but more every detector preprogrammed to the control. FANTASTIC. ... I had tried to read the instruction book and nealry screamed, it reads as so complicated. But then again, it was just plug.n.go, It was fully working in 10 min after I recorded my voice message and changed the alarm code. If I can do it ANYONE can, and I mean it.. Best service ever.

15th March 2012
Hi Mark

I have received the driveway receiver back from you after the repair and it works fine. Thanks for the prompt action, it is appreciated.

Regards
Paul Wenham

14th March 2012
Dear Luke
Many thanks for your time and patience regarding my problems. I would have no hesitation in recommending your company as your after sales support has been excellent.

Best regards

Derek Coxhead
PS please pass on my thanks to Phil

13th March 2012
Dear Lea,

Thank you and all your staff for the excellent service provide including the second charger free of charge for use upstairs as suggested by Mick. Please would you post the following on your web page as a satisfied customer, thanks again

Ultrasecure Direct provided excellent after sales service following the failure of a 150 Wireless Hands - Free Digital Video Door Phone & sending a replacement by return. As I am house bound, they even arranged for their couriers to collect the failed unit at no cost to me.

The units received were very well packaged & could not have been the cause of the failure, but that of the manufacture.

The new unit has been installed & is working perfectly. The monitor unit functions in any location of the house and even in the back garden at a distance of 100 feet. So well done to Ultrasecure for selecting a good product and providing excellent after sales service.

This is the second item I have purchased from them & would recommend them to my family, friends & to you; and no, I have no association with the Company except being a very satisfied customer.

With Kind regards, Graham

12th March 2012
Hi Sean.

Many thanks about the £1:60. I have already recommended you to my neighbour Andy a few doors away.
He has just purchased a WG System with dialer from you (showed it to me the other day), and is looking to add to system. He was going to get the XL but receivers out of stock. He is pleased with WG system.
Once again many thanks for an excellent service.

8th March 2012
Mark,
Many thanks for the quick reply (and the correct answer!!)...... much appreciated!!

Cheers,

Regards,

Paul Reilly

3rd March 2012
Hi there just wanted to drop you a line. I am really pleased with the security post I ordered from you and the prompt delivery.

Thank you, nice doing with business with you

Regards

Robert Bradbury

2nd March 2012 (Forum)
Dear all

I might be biased, but I have used products from http://www.ultrasecuredirect.com/ over the last ten years and they are not too far away. And their prices are not silly and their service has been superb
TTFN
Adrian

1st March 2012
Just a quick note to say that I've received the replacement PIR that you sent and it is now in place and working.

Thank you for your kind help in this matter and I won't hesitate to come back to you for more assistance. I am pondering whether to get 2 more PIR's but will decide shortly.

Again thanks for your help - and I won't hesitate to recommend you to other people.

Janet (Aykroyd)

29th February 2012
Hello Lee,

Further to our telephone call earlier today concerning my comments on the ...Wireless CCTV mon..kit.
I bought this kit for me to be able to monitor my wife during the night as she has severe Alzheimers &
she has to sleep downstairs.

I have tried baby monitors but they are a bit rubbish, very plastic & unreliable.
I wanted a 'professional' CCTV, but a wireless system so that I can move the monitor around to suit me.

I found your site & looked at this system & thought that would be ideal, except that the monitor didn't run
independantly on batteries aswell as mains. After I had a word with yourselves concerning this it was suggested
I could purchase a second transformer power unit for the monitor & at just £5 that was fantastic value.
So I purchased a second transformer.

The quality of the different components is excellent. The camera is a diecast alloy body with a nice black anodised
finish. My only complaint was the thin locking ring on the ball & socket that scrws into the base of the camera,
it wouldn't tighten as the thread had been machined too big. But a 6mm locking nut I had myself did the trick.

The monitor is also excellent quality. As soon as I powered both camera & monitor up that was it, all was working.
There was no pairing of camera to monitor, it was already done.
The controls for the monitor are simplicity itself.

All in all I couldn't be happier with this CCTV kit. I am now thinking of purchasing other camera's for other areas of
my property to use with the one monitor.

I'll give it 9 out of 10. It would have had 10 out of 10 if it hadn't been for the problem with the locking ring.

Many regards Mr. Ken White

23rd February 2012
Just to say it is very rare these days, to get such superb service.
Thank you for all your help and marvellous support Bob Lederman

21st February 2012
Just to thank you for your time and consideration.
The new posts arrived today.
Once again thankyou.
Regards Art Sawyer

17th February 2012
Hi Mark
Thank you for you prompt response. We had already changed the battery but we did as you suggested and tightened the clips securing the battery and I am pleased to say that resolved the problem.

again thank you for your assistance.

regards
david barnes

16th February 2012
Dear Sean,
Many thanks for repairing and promptly returning the faulty yard sensor. Your good service is very much appreciated as since we installed this alarm system it has alerted us to three incidents in our yard, the second incident leading to two arrests being made as the police acted quickly knowing that our intruder detection and internet cctv system is a reliable source for them to act upon.

Kind Regards

Stuart Morton

14th February 2012
Brilliant service as usual, Thanks Sean (I hope I have the name right) for the 2 key fob remotes. Just a quick reminder, there are 2 sensors "to follow" from my WG alarm order. No doubt these will follow in due course, Thanks, Bob Jones.

10th February 2012
Re: Order Number: ME25JF50010697
SERVICE AND DELIVERY FIRST CLASS THANKS A LOT IVAN NORTHUMBERLAND

3rd February 2012
Dear Sir,

With reference to our order for a vehicle detection system, Invoice No 19968 dated 19 Dec 11, we had reason today to phone your technical department and ask advice on our installation. Your technical department phoned us back and gave us the correct details within 15 minutes. This is great service and it was a pleasure to find a company who actually have people who can answer such questions, especially given the enormous inventory of things you must hold - well done. We have always used Ultra Secure Direct for our security needs and will obviously continue to do so.

Kind Regards
Nikki
Ms N Clarke
Secretary of Spinnaker View Management Co Ltd.

27th January 2012
Steve

Thanks so much for all your help, I'd be happy to give very positive feedback on your customer service. I've asked my dad to wait at my house tomorrow for the delivery so someone will definitely be here when the goods arrive.

Many thanks again for your fabulous service.

Best wishes

Rob

25th January 2012
Mark

Rcvd the replacement yesterday, thank you

Regards
Phil

24th January 2012
Dear Sir.
I placed an order for a 620-Y Parking Post and an XL Wireless Garage Alarm System with
an extra Vibration Sensor.
Delivery was prompt and well packaged.
The Set-Up of the XL sensors with the XL Control Panel, the changing of Passwords, and testing
of the system was very easy using the Instruction Videos on your web site.
Very pleased an excellent product, (looking to add on to system).
Would recommend. .....Value for money.
Many Thanks.
Regards.
Mr T.Stephens

24th January 2012
Hi Sean,

Yes, I wasn't waiting long enough before disarming. All working according to plan now. Thankyou. Once again, super service from you, I can't believe you got back to me so quickly.

Thanks again,

Kind regards, Bernard.

23rd January 2012
Hi, Mark.

Thanks for that. It has put my mind at rest!

What good service, thanks again.

Take care, Bernard.

23rd January 2012
Good Afternoon

Many thanks for the replacement PIR for our XL system (and the spare battery).

We have tested this morning and all working well. Thank you.

Kind regards

Tina Pearson

17th January 2012
Morning Mark,

Just to let you know we received the visitor parking sign's this morning, thank you very much for the fast delivery.

Suzanne

16th January 2012
Mark -

Just to let you know that the installation worked happily fist time. No problems at all.

Thank you for your help and excellent service

Regards

Terry

16th January 2012
Dear Luke,
I'm so sorry its taken me so long to get back to you but I've not been to well,
I know this is an old get out, but believe me it was'nt for me.
The Saturday afternoon I spoke to you on the phone I felt Lousy, and by Monday
I had a really bad dose of Flu which has taken till today as I type this to really get
over it.
I'm on with the job of fitting the system tomorrow morning if the weather holds,
many thanks again for all your help and the e-mail you sent me,
All the very best, keep well,
Dave.Lee

14th January 2012
Thanks very much for the assistance I was given over the telephone and for returning my unit. It is working fine again.

Patricia Gregory

12th January 2012
Hi Mark,

Thank you for resolving the situation with the problem PR 3000 pager for me.

Regards
Ian Purcell

5th January 2012
Just like to thank you for your prompt service and follow up when delivery service messed up !! We all very impressed and

We will recommend to friends etc. A real pleasure to talk with friendly and interested staff. Thank you very much indeed.

Kind regards from the Holland family

28th December 2011
Would just like to compliment your company on an amazingly excellent service. My three individual orders arrived so quickly and am well pleased with the Dakota system.
Will have no hesitation in recommending you in the future.
Many thanks and all good wishes for the New Year.

Elma Cox

28th December 2011
Dear Mark
Screw received, with thanks - and a Happy New Year!

15th December 2011
Hi,
Thank you so much for resolving my problem, I have already recommended your service to my friends and colleagues (I'm an electrician) and I hope the new year brings you loads more orders !

Thanks again Dilwyn Jones

14th December 2011
Hi
Could you pass a message on to Luke who helped us when we placed an order for a vibration alarm for our oil tank.

Arrived already, thanks for the speedy service!!

Regards
Jill Butler
Findern Primary School, Buckford Lane
Findern, Derby

12th December 2011
Thanks for sending for next day as agreed - works great and very easy to set up.

Have been recommending to several friends already.

Stuart Furnival

12th December 2011
Many thanks for the100p H/D Parking post which you said would be dispatched on Friday but arrived Thursday afternoon. Just what we needed and thank you for your help.

Judy & John Fussey

10th December 2011
Name:Phil Isom
Email Address:????????????
Message:
Just a note to say thank you for the advice you gave me and the direction to watch your training videos that I missed on my inital research.
These setup videos are great as they are short and to the point, they have also given me another idea on how to use the expandable system, so I have just ordered another component.
Regards
Phil

6th December 2011
Hi,

I purchased a wireless beam system from you around the 17th August 2011 which is working great and I hope to purchase more from you for a few more systems soon, but I seem to have lost the receipt/paid invoice.

Is there any chance you could email me another one.

It should be under

Edward du Val

3rd December 2011
Name:Andrea Begent
Email Address:???.CO.UK
Message:
Hi,

Just a little email to thank you for your excellent service on providing us with two security posts. Very easy ordering process online, great communications and fast delivery.

Many thanks.

Andrea Begent

23rd November 2011
Name:CAROLYN MARTIN
Email Address:??
Message:
Just to say how pleased I am with UltraSecure direct. I have had my driveway alarms for several years now and would not be without them! The customer service was excellent when I have had any technical problems so would like to thank Mark and the team for all their help and advice.
I have and would recommend UltraSecure to everyone!

Carolyn

16th November 2011
Name:barry parsons
Email Address:????
Message:
I installed your yard alarm last week. This morning it woke us in bed and I caught the b??tard vandalising 3 cars. Police arrest.

Thanks for advice.

Barry

11th November 2011
I would like to congratulate you for the terrific service regarding the wireless camera/monitor
system which I purchased from you. I bought it on Tuesday and it was delivered Thursday
morning, it took minutes to install and works perfectly. The picture on the colour monitor
cannot be faulted and the ability to record to a card and replay is brilliant, thanks again and
I have no qualms about recommending you company. Terry Brown ( Birmingham )

10th November 2011
Dear Mark, Many thanks for the manual,. Very useful and much appreciated.
Very Best Regards, Roger Mouncher.

3rd November 2011
The package has now arrived so I will setup both systems and keep my fingers crossed that all will be well (for years to come)

The manner in which a company deals with a problem is always an indicator of their level of customer services, and your has been exemplary - many thanks

Warmest regards

Mike Burton, Spain

31st October 2011
Received Door intercom system from you in record time many thanks
Tested item and very satisfied with the performance

Regards

Allister Forbes Inverness

31st October 2011
Dear sir,
Just to let you know that the instructions you gave really work now i have my four(4) new PIR sensors working properly and i'm moved to show some appreciation of your services support i will count on you for any future help and bussiness. Many tanks.
My regards,
Frank Frimpong. Ghana

18th October 2011
Alarm Received Quickly & Works Great.
Many Thanks.
Regards, Bernie.

13th October 2011
Good Afternoon Mike
Many thanks for your advice and thanks for the link to videos. Great back up service and thanks to all your helpful staff. Problem solved!!!
Best Regards
Les Clout

5th October 2011
DEAR ULTRA SECURE
JUST TO LET YOU KNOW HOW HELPFUL AND POLITE YOUR MEMBER OF STAFF LUKE WAS TODAY

MANY THANKS

DON MERRITT

21st September 2011
I just wanted to drop you a quick email to thank you for the excellent service you provided with regards to our recent order - from the wiring of the separate components for us through to the charging of the batteries before shipping. Your care and attention is much appreciated.

Best wishes and many thanks

Toby Richards

19th September 2011
Mark, Let say once again THANK YOU, and the little switch on the side has done the trick,what is it they say, A little knowledge is dangerous ???
Regards Eric.

9th September 2011
Have now received the order and wished to express my extreme gratitude to you company for the professional and timely service received. It is comforting to know that some companies are maintaining high service standards and you deserve continued success.
It has been a pleasure to do business with you and I will certainly use your services again and recommend you to family and friends.
Keep up the high standards and thanks again.
Regards
Richard Stringfellow

5th September 2011
Thank u for prompt & efficient service. The camera is fitted & meets all expectations

I will be ordering another one later this week.

Many thanks

Alan Armstrong.

5th September 2011
Order Number: MS06RA50008427 (dated 1st September)
Received, today.
Many thanks for the prompt delivery
Terry

2nd September 2011
Name:John Fussey
Message:
Many thanks for the order, unit ordered on Tuesday delivery promised for Friday,unit arrived Thursday afternoon, Complete and well packed you cannot do better than that.

Thank you
Regards John Fussey

1st September 2011
Hello, received Ram Raid post yesterday 31st August and I fitted the same straight away giving me peace of mind to protect my replacement truck, excellant service and product,
Thanks Peter Macey.

27th August 2011
Dear sirs,

Order received right on time as advised. Thank you very much.

Kind regards

Chris Munns.

25th August 2011
Many thanks Mick for an excellent service, the replacement part arrived today.

Kind regards
Mike

24th August 2011
Hi Sean,

the unit has arrived and works a treat. many thanks for the recommendation

rgds, andy

19th August 2011
Good Morning Steve,
I am hugely impressed by your company already and I haven't even received my goods yet! You have not only read my special delivery instruction but taken the time to respond with a workable solution!! 5 STARS so far! Many thanks and please pass on to company management.
Regards Graham Reith
Sent using BlackBerry® from Orange

18th August 2011
Name:A R Cullen
Email Address:a???@janice1007.freeserve.co.uk
Message:
Thank you for your promt delivery which arrived at the time you said they would.

many thanks A R Cullen

15th August 2011
Name:Mrs A goodliffe
Message:
I would like to say how pleased i was with the service i got fron ultrasecure. I made a order at 15.30 and recieved the order at 09.30 the next morning i would highly recomend you to future customers. Thank you for the excellent service :-)))))))

2nd August 2011
Having ordered and received today, item intercom 150m System B, I would like to thank you for the A1 service received and the excellence of this product.I would highly recommend this and your company.

From Mrs Anne M. Shaw
The Nook
Beveridge Street
BARROW UPON SOAR
LE12 ???

7th July 2011
Thank you very very much for being so helpful and prompt, its a great product and company.

Mary Carter

10th June 2011
Hi Lee,

Thank you for your help regarding the telescopic posts. We have decided to go with the TP100 option as this will allow our budget to stretch further. I have handed in the pro forma invoice to our finance department.

I would just like to say a huge thank you for the help and consideration you have shown in your dealing with us, please let your line manager know how happy we are with your service.

Kind Regards,

Kym Swan BSc
Assistant Reserves Officer

Nottinghamshire Wildlife Trust

7th June 2011
Hi

thanks for the excellent service - goods arrived ok today

Regards
Malcolm

2nd June 2011
Name:Thomas Roberts
Email Address:tdroberts1@virginmedia.com
Message:
I took delivery today of an XL wireless alarm system plus a number of additional accessories.Firstly I was impressed with the delivery notification via e mail which meant I could actually plan my day.

But I was even more impressed with the system itself. We inherited a wired system from the previous home owner and the control panel had been installed in the airing cupboard. This was cooked last weekend by a plumber who was doing some work in there for us and who soaked it with water!

I am perhaps not the best person to install anything, never mind an alarm system so it was with some anxiety that I started the job immediately after it arrived. I needn't have worried though because it was a doddle. The system was programmed in 20 minutes on my kitchen worktop {1 door sensor, 4 motion sensors and a siren which was already programmed...thank you for that}

It took an hour to replace the old motion sensors with the new ones and away you go...working perfectly, and the siren is very loud. It was then I realised another advantage of the XL wireless system which perhaps you should include in your advertising. When we come to decorating it will be so much easier as the motion sensors just pop off their stalks rather than having to decorate around the wired type or taking a chance and dismantling them.

Thank you. I am very impressed.

TD Roberts 2 June 2011

2nd June 2011
Mark , many thanks for your excellent service . The bell and transmitter arrived in good condition ,installed as per instructions and works extremely well .I will definitely recommend your company.
Once again many thanks .

Regards ,
Peter Boot.

14th May 2011
Hello
Just to say that we have installed your JN-M02 base station in conjunction with a TB5-20 scanner on a church roof and have been very pleased with the result. The beam length is approximately 15m and alignment with the periscopes and filter was straightforward. Admittedly, it is summer with lots of daylight so we hope that the batteries will be charged by the integral solar cell when the conditions are not so favourable. Both beam units are in direct daylight. In fact we were so impressed with the performance of the first beam pair that we have just installed a second zone. In this case the beam distance is closer to 20m but still the set up was straightforward with a first-time success.

13th May 2011
Like to say thank you for bringing Colin's attention to the baby camera. My Daughter loves the Baby Camera - she said it's amazing, the best thing she has had since Maisie's being born & if she had it the day my granddaughter was born she would never have let her slept in her bed with her!!

6th May 2011
Regarding

C-60-12-Camera Dual PIR Portable Outdoor Infrared Recording Camera-12MP- C60
Probably a silly question, but is it waterproof?

Eddy

I'm delighted with it by the way

5th May 2011
Lee, thank you for refunding my money, the alarm worked very well during my holiday even though the outside siren had not been fitted.

Your product is very good and simple to fit and the after sales service very high.

I would recommend your company to anyone for your customer service.

Thank you again Lee,

Terry Hunt Mr

4th May 2011
Mark

Thank you for your e-mail of today together with your help when I phoned you this morning.

I confirm that I have ordered the items recommended by you and understand that, should the transmitter not work successfully, your company will refund any payment.

Kind regards and thanks again for your help.

Stephen Layton

16th April 2011
Hi- me again,

just thought I'd let you know that my above order was delivered today, 15th April, and to thank you all for a great service - just hope I can assemble it all to get the desired effect !!
Thanks again,

Bob Nelson.

14th April 2011
Hello Lee
Don't worry about the invoice request - just found it in the catalogue you sent.
By the way tell Sean we've received the replacement boards and will change them today.
Also the alarm went off at 5.30 am yesterday on the site where we installed your system - the caretaker responded and caught some thieving crackhead up on the roof with 25kg of lead that he'd just helped himself to
It works!
Regards
Julian

13th April 2011
Name:Kerime Hussein
Message:
Just to let you know that I am extremely happy with the service and fitting of the post, a man called Collin made allowances to fit it on a Saturday morning and did an excellent job, I will be recommending your company to my friends.

Thanks,
Kerime

31st March 2011
Dear all,

I just wanted to take the opportunity to thank you all once again for the input you gave to our seminar on Friday 25th March.

I am enclosing the press release (see below), which has been put out this week from Headquarters, giving you all a mention.

Please feel free to mention 'Working in Partnership with Suffolk Police'!

Best wishes

Georgi Hawkes
Mid-Suffolk Crime Reduction Officer
Stowmarket Police Station
Violet Hill Road
STOWMARKET
Suffolk
IP14 1NJ

30th March 2011
Dear Sean

Just to confirm our conversation regarding your 12MP-C60 night vision camera, we have only used it for a few days and are delighted with it, so much so that we have decided not to go ahead with the purchase of a new expensive surveillance system and we will use several C60 instead, which will actually give us better cover and better security against theft of the system itself.

With best wishes
Rowena

22nd March 2011

Hi Sean,

thank you so much for the Alarm, not beining tec minded it was so easy to set up, and put up. We are so pleased, you cannot imagine.

The best thing since sliced bread, we wish we had this years ago it would have saved alot of damage and heart ache,

Thank-you so much

Rebecca Bryce

21st March 2011
Just a line to say thanks for your advice when I ordered the Skylink system and for the pre programming that you did which made set-up so simple.

Very prompt delivery too.

Great service. Well done!

Kind regards,

Bob Steadman.

18th March 2011
Hi Mark and all at ultrasecuredirect,

What I purchased from your company works so well that I forgot to switch the control panel off and yesterday a flock of starlings landed on my shed and set the alarm off, panic at 0830 in the morning, me running around naked apart from socks (getting dress) as we all do at that time of the morning and my wife looking out of the bedroom window with no clothes at all, what a great alarm system you sell, very professional well done all of you.

Kind regards,

Bill Chaplin

28th February 2011
Hi Steve

Just to let you know mark both Indoor wireless phones are working superb. Very happy with
Your service in sorting out my door intercom system.
Extremely good service & I will rec-Comend you to anyone I know that requires this type of item. Thank you very much.

My original order no was Is4hws0001891
Best and kindest regards

ian

25th February 2011
Hello Mark

The goods arrived 3.00 pm, working by 5.15.

Quite impressed so far. If we'd had it working earlier, the pager would have let us know the courier was here the first time round so we didn't miss the first delivery.

Many thanks,

Bob McIntyre,
Mill of Allathan

22nd February 2011

Hi Lee,
Just to let you know that my returned door bell is now working brilliantly once again.
I would like also to thank you very much for your immaculate and very helpful after sales service. It makes a very pleasant Change to deal with a company like yourselves.
I would like to know if the black handset on your web site is compatible with this
returned unit.

Once again many thanks and best regards
ian

21st February 2011
Hello there,

Just thought I'd let you know the replacement shed alarm was received on Saturday and is now installed and appears to be working fine.
Thanks for the prompt response.

Kind regards,

Ray Flower

19th February 2011
Hi Mark,
I have cracked it thanks to you, i had the wires to the siren incorrectly wired or not fully in the receiver i was on the point of binning it. thanks again for your help i will be buying some security locks from you shortly. thanks again.
Richard.

8th February 2011
Mark,

Just placed an oder on your web site. Thank you for the answers and time over the last few days.

Regards

Rick Cronk

3rd February 2011
Dear Mark,
Thanks for the advice. We had not deleted the internal memory before inserting the SD card. The camera is now working correctly.
Thanks again,
David

2nd February 2011
Name:David Wallace
Message:
Hi Mark
I discussed my requirements for a driveway perimeter system with you last month with the emphasis on a system that provided no false alarms.Having thoroughly researched what was available elsewhere, I purchased your FT-4 dual beam PIR system. I have had it installed for a month now. No false alarms and a brilliant system. Great peace of mind and many thanks to you for your excellent advice. Kind Regards.

1st February 2011
Thanks Mick,

I spoke with one of your colleagues earlier and ordered a system.

Thanks for your prompt response - it's what won you the business!

Frank

30th January 2011
Name:steven edney
Email Address:???
Message:
just like to thankyou for your great advice & service,fast postage, really helped me out would recommend, thanks alot.

28th January 2011
Hi Mark,

The Visonic keyfobs arrived safe and well today.
Thanks for the great service, pleasure doing business with you.

John
Netherlands

27th January 2011
Hi Mark,

Thank you for a brilliant service, very refreshing.

I'll be back for more!

Regards
Steve Fenton

Sent from my iPhone

24th January 2011

Colin

Apologies for the delay as I have been away.

I have been highly impressed with Colin and his team and would highly recommend them. They fitted in around my complex shift patterns and arranged a convenient fitting date pretty quickly. The installer was highly experienced, he did an excellent job fitting my posts without damaging the driveway - and cleaned up after himself. All of this in
freezing weather conditions. A totally professional, yet friendly
company. Thank you.

Frances

22nd January 2011

Hello Colin just to let you know that Neil has done an excellent job re the two security posts - which he has completed today, well pleased.

Extraction of existing posts was physical but a good job done!
Neil said he rings you to let you know the job has been completed and just wanted to let you know I have a hospital appointment this afternoon (2-15) and will be back by 3-30pm all being well.

Regards Tony Whittaker.

Testimonials 3.
Testimonials 3.

19th January 2011
Hi Mark, thanks for the advice, I ordered online yesterday;1 x D-A-XL-PIR.

Thanks for your help

Nick Ryan

7th January 2011

Thank you for replacing faulty memory card so fast - appreciated.

Regards

Ian Pearce
London & General Properties.

4th Jan 2011
Customer Q: Dear Ultra Secure, I have just placed an order, can you inform me of the delivery schedule.
Ultra Secure A: Hi
Scheduled despatch via Interlink today. Tracking No. 159767717887225. Delivery to you within next 1-2 days.
www.interlinkexpress.com
Kind Regards
Steve
Customer Statement (5th Jan) : WOW That was fast! Thanks for your help.

27th December 2010

Name:Simon Reeve
Message:
Many thanks for sending the replacement transformer, 'foc as agreed with Mick' recently. It arrived surprisingly quickly given the time of year and your service was much appreciated.

Kind regards,

Simon Reeve pp G. Warburton & Son.

24th December 2010
Dear Sirs,
Just a note to thank you for the replacement clip received 10 days ago and for the new SD memory card received yesterday for the C60 camera. I appreciate your speedy service and concern.
Best Wishes and Kind Regards.
Mike Bridgett

21st December 2010
Name:Tim Thubron

Message:
Firstly thanks for the very efficient delivery of this product {it arrived first thing this morning}- very impressive given the time of year and delivery issues most people are having!

Despite having followed the instructions carefully I couldn't get the unit to function correctly initially.

However, after some helpful advice from one of your team and putting the unit in its required location it worked perfectly.

It transpired that the GSM signal strength was not strong enough when I tested at home but fortunately appears to be fine now.
My only comment is that the detailed instructions do not cover this and also the fact that the "run" LED flickers when operating correctly {unless I missed this}. I suggest that this may be useful to incorporate into the instructions to help others who may experience this problem.

Many thanks,

Tim Thubron

16th December 2010
Hi Mark, just a quick note to say my alarm system has arrived and I'm looking forward to playing with it and getting it up and running! Since I only ordered it at 11pm on Monday I have to say thanks for an extremely fast delivery!
Cheers
Patrick

10th December 2010
Hello Ultra Secure
Great thanks for the email, I have just completed the order, I was origanlly wondering about delivery to N.Ireland as it says mainland UK only on your site. Some English companies actively discriminate against NI customers, good to find another one who doesn't.

S.M.Forbes

1st December 2010
Hi Mark,

Many thanks for the update as promised, I have ordered x 2

Regards

Richard Groves

29th November 2010
Message for Mick
Thank you so much for your prompt service. The unmarked parcel arrived safely on Friday and my other half is currently none the wiser as he didn't see it.

Thank you again.

Jill Lewis

27th November 2010
Ref My Order: 11369

The 100P-K Removable Yellow Post with Padlock ordered late afternoon on Wednesday arrived today Friday at lunch time.
Hoping to install tomorrow depending on the weather.
Thank for very good service.
Robert Edwards

20th Nov 2010
Thanks for the excellent service.

Simon Dodes.

16th November 2010
Hello,
Just a quick note to say the unit ordered on 10th November has arrived very promptly.
Thanks,
Tony
Dewsbury, West Yorkshire

12th November 2010
Dear Ultra Secure
I thought I'd let you know that not only did the equipment arrive on time, but I have installed it and it is excellent. I think you could have a product here which could fill a niche market - a means of indicating remotely whether an up-and-over garage door has been left open. It is cheaper than the alternatives on the market, and they didn't really work properly anyway. Simply a tilt switch + an XL Intel switch are all you need. I now have a mains lamp in the hall which is lit when the garage door is open, and off when it's closed. Stops me accidentally leaving the garage open overnight, which occasionally I did as it can't be seen directly from the house. I've had some valuables stolen, but hopefully never again. Perfect.

Jim Steele

18th October 2010
Sean
Just a note to thank you very much for your excellent service. I got the receiver and siren this morning set it up and it's working fine. I think therefore the only thing it could have been was that I didn't connect the siren properly to the receiver....though I did check it a number of times!
Thanks again

Kind Regards
Hugh Baily

30th September 2010

Dear Steve,
Just wanted to say thank you for your quick reply, and for posting out another key.
You and your colleagues have been nothing but professional and prompt with any queries we may have had.
I would definitely recommend you to family and friends.

Mrs B Farley

16th September 2010

Hi Mark

Thank you for the new alarm.

As soon as it arrived I took time fitting the transmitter about 100yards distant from the house, in the best possible place to suit me, so that it not visible to anyone coming in. I was prepared to relocate it because there is no line of site owing to walls, trees and shrubs. I´m pleased to say there is no problem at all. It is fine.

Regards

Paul

3rd September 2010

Sean, quick up-date intercom now working perfectly I had to 'unlearn'
the receiving unit then BINGO PERFECT COMMUNICATION. Thanks again Jeannie

18th August 2010

Name:Julian Asquith.

Message:

I am writing to say that I am delighted with my new Dakota outdoor sensors. I installed these at the weekend, and my burglar decided to return to my garage on Sunday night. As a result of the Dakota sensors I was alerted. The police were called, and I am pleased to say that he was arrested and much of my stolen property has been found at his address.
Kind regards,
Julian

10th August 2010
Hi Mark
Sorry it's been a while since you sent me the battery, I would like to say a bit thank you for going out of your way to help me!
Thank you again.
Angie

4th August 2010
For the attention of Mr. Statham & Mr. Mark Walter

Just a quick line to express my appreciation for the service I received from Ultra Secure Direct
Both Mike and Mark were most helpful when I telephoned them regarding Purchase of a Wireless Video Intercom system.
They both were patient and took time to explain fully the equipment I enquired about. The delivery service too was prompt.
I congratulate both of them for running such an efficient service.
With grateful thanks
Akram Baig

30th July 2010
Thank you for all your assisstance and information, which made this order through.
I have placed the order today, for Security Light x 2 pcs, and Gate intercom x 1 pc.
Order no.JJ2505 50000 3943.

Thank you once again.

Best regards

Joseph Jose

26th July 2010
Hi Mr Walter,

The SMS controller has been received - Thanks for the excellent service!

Best Regards, Ivan
Belgium

10th July 2010
Hi Mark,
Thank you so much for the battery, i'm so very greatful for you putting yourself out to help me! Angie

5th July 2010
Hi Mark,

Have now installed the WMA-3000E Driveway Alarm and I have to say it works great. Very reliable.

Feel free to use this as a testimonial.

I am also wondering: It is possible to programme the unit so that different sensors trigger different tones?

Bill

29th June 2010
Hi,
Received Lock Alarm this morning, many thanks for your prompt attention and delivery.

Regards

Doug Scrafton

June 25th 2010
Name: Jim Williams

Message:
Further to my telephone call, just want to thank you again for your first class and friendly service, wnat a nice change to deal with such a brilliant company, would always use again.
regards
jim.

21st June 2010:
Mark,
I made the recommended change as soon as I got your email and I have not had a false alarm since. It seems to have worked.

Many thanks for a fast, helpful and efficient service.

Regards,

Reg.

15th June 2010:

Dear Sir,

I have recently had unwelcome visitors in my outbuildings whilst I was at home, alone. The buildings are some way from the house and out of sight. I decided I needed a drive alarm, at the least.
A Google search brought me to your website and the quality of the site, the products available and the prices encouraged me to order the W3000 wireless drive sensor and pager type receiver. These were ordered last week and and arrived the very next day. The alarm was installed and working within a couple of hours. I was so pleased with the set up that I placed an order for further sensors and another receiver yesterday, to 'beef up' the system. These items arrived today and, again, were installed, tested and working within a couple of hours.

I would like to extend my thanks to your company for the rapid delivery of good quality and reliable goods, good technical support and polite, helpful telephone responses. All in all, I'm a very satified and much more secure customer!

Regards,

Reg Ketteringham.

P.S. So far, no false alarms!

14th June 2010
Name:Tarlochan Singh Mudhar
Message:
Received my package on Friday and installed it on Sunday. It is working fine. Thanks for delivering it on time.

12/5/2010
Name:Afzal Khair
Email Address:Afzalkhair@hotmail.com
Message:
Dear Sir/Madam.
I recently bought a Intercom Door control system from you, and the persons that I spoke to and who helped me with my purchase/problems were; Mick, Mark, and Steve and indeed they are not only a good communicators but also good mannered and very helpful. They are all gentlemans and deserves respects. I will share this experiance with all my friends and family.
Many thanks.

Best regards.

Afzal Khair.

14th April 2010

Mark

THANK YOU so much for your help with this. I so wish the Germans understood the concept of service like you (and so many other English companies). I sometimes wonder how the hell they build such good cars, given the unprofessionalism of most companies out here!!

Anyway, must stop ranting. I'll confirm when the goods are safe and sound on this corner of a foreign field...

Alex

Date: 24th March 2010
Dear Ultra Secure
Thanks very much. We received the driveway alarm system on Friday and installed it the same day. Thanks for the brochure we will definitely order any security devices from you in the future.
Edward Brownlow
Oswaldtwistle
Lancashire

Date: 20/3/2010
Dear Mark
Thank you for helping us upgrade our home security following a break in. We sleep much more easily having a stronger "first line" of defence. It is a pleasure to deal with a family run, highly professional outfit who are willing to listen to a customer's needs and doesn't hard sell or over sell. I will recommend you to anyone in the market for improved security.

Regards
Christian
West Yorkshire

Date: 18/3/2010: Order RL36NJ50002721

Package arrived early this morning. Excellent service all round, thanks

Richard Lovejoy

Order Number: AD89AN50002455
Order Date: 6 February 2010 10:46 GMT

Dear Ultra Secure
Thank you. I have received the item in good condition today (8th February)

Andrew De Cleyn

Name: Mr Donaghy
Date: 17th December 2009
Sir /madam
We recently purchased a WMA3000E Dakota Alert Wireless Motion System and are pleased with its performance especially the radio range. Already two intruders have been intercepted.
Yours
James Donaghy @ DJD Transport

Name: Mr Whittle, Gateshead
Date: December 12th 2009

Just to say thank you to Colin and all at your company who helped me on the phone.
So rare nowadays to be able to speak to a person when you need help.
This company is exceptional.

Name: Ian
Date: 19th Nov 2009

Hi,

I have just purchased an intercom 150m wireless door & gate intercom.
Very impressed with your speedy delivery. Could you tell me how much
A spare hand set intercom for inside the house. It says you can use up
To four.

Kind regards
Ian

Name: Mike: Skip Hire Company
Date: 17th November 2009.

Many thanks for the copy of the VAT receipt Steve.

Just to let you know that it all worked and we managed to catch one of the gang who were stealing the diesel 3 days after it was installed!

Regards

Mike

Name: Chris Ash
Email date: 9th November 2009.

I brought an alarm from you that was delivered promptly last week and it appears to do exactly the job as described. Very pleased thanks.
Chris

Name:mike mitchell
Email Address:mail2theorchard@
Message (30/9/09)
Just wanted to say thanks for the service you provided. I was given good advice when I called 2 days ago, and not just sold the most expensive bit of kit. The system arrived today, already set up for use, and all I had to do was place it in position.

Your customer service is very good. Thank you.

Mike Mitchell

"We have just taken delivery of 298 security posts from ultrasecuredirect.com, we were delighted with the product and delivery and would not hesitate to give our full recommendations."
C Akless,
Derwentside County Counil

Got my order today, ten out of ten for your service, D.Schroder.(5/8/09)

We have just taken delivery of our Dakota Driveway Alarm, sent to our house in France.
We would like to thank you for the prompt delivery, and would like to say it works perfectly.
Thank you for very your very professional service.
Mr Malcolm Etien, France

We have just installed an alert system to cover our rural business complex and cannot believe how easy it has been and what difference it has made to us manning our shop during quite trading times, we had tried for years to find a system to suit our requirements."
Mr Cook, Berkshire,

Coventry

"Absolutely thrilled with the driveway alarm system we have just received and very impressed with the service from ordering and prompt delivery to Ireland."
Mrs M Moore,
Ballinderry,
N.Ireland

"I purchased a Wireless Driveway 'Vehicle detector' from you late last year and I am very pleased with it as it works behind a three foot wall in France."
Mr B McKenzie
Yorkshire & France

Having just had the trauma of having most of our equipment being stolen from our farm last week, we are please to say that the driveway alarm system that we purchased from you after the event has been easy and cost effective to install and has given us a lot of insurance, we only wish we had purchased it before not after.
Mr Chandler,
Surrey

We purchased a driveway alarm system including one receiver and 5 sensors recently, can we now purchase an additional receiver and four more additional sensors please.
Mr Mobarick,
Surrey

"Thank you for you help & patience in working out what I was doing wrong with the external siren that I connected to our driveway alarm system. Mr Case, Knutsford ,Cheshire

Our Dakota Hose system and pager works perfectly. Many thanks."
Ian mills
Creswick Nurseries
Kent

"Dear Mick & Mark
Thank you for attending our Farm & rural Crime Prevention event at Elm farm on Wed 14th March 2007
I have received feedback from the Country Landowners Association, National farmers Union, who were very complimentary about the event, services on show and advice given.
Yours Sincerely"
Sergeant Andy Lockyer
Lincolnshire Police
Lincoln

"Many thanks for the prompt advice and help, I knew there must be a simple solution to my needs, you have been a great help"
Mr McKensie,
Cumbria

"Dear Mark, I recently purchased a DAKPIR system from you and am delighted with its performance, I would now like to purchase two additional transmitters"
Mr Lock,
Dorset

Dear Ultra Secure
Thank you for repairing the driveway alarm so quickly, I am amazed that we feel so dependant on the Dakota System now that we have beed using it for two years. A wonderfull system.
Mr McGregor,

Dear Mick
We have just installed the power failure system as per your instructions, it is absolutely brilliant, so simple, but so effective, the last power failure cost us nearly £1000 in lost food, this small investment will be worth its weight in gold.
Mrs Swinney, Shropshire,

Dear Ultra Secure
To whom it may concern, we have just purchased a temperature monitoring system from Ultra Secure, we found the buying experience easy, advice very welcome with no pressure, delivery good, product just as described. Thank you and I have already recommended you to a freind.
Mrs Samantha Cassidy, Colchester,

Dear Mark
Thank you for the advise you gave to us regarding alarming our farm entrance, it works perfectly and we now would like to purchase two additional PIR's & one additional receiver.
We should have fitted this system before we had the recent theft.

Mrs Taylor

We just wanted to drop you a line to thank you for all your assistance and for repairing our alarm sp promptly.
Mrs Ailsby.

I recently purchased a Battery Operated Shed Alarm & Additional Siren, product ref SHEDALARM3.
It turned up today, very swift delivery I might add.
It has taken me less than 15 minutes to install and test, and it is absolutely brilliant.
I could not be more happy with my purchase and will recommend you to my friends and colleagues.

John Chisholm.

I have a RCTD-250 which I received from you, great product, will recommend you to others
Thank you

Michael Slater.