KP6 Technical Support

KP6 Technical Support

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If you need assistance in selecting the right product for your personal needs or support after making a purchase, please do not hesitate to contact us:
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Our opening times: Monday-Friday 8:00am-5:00pm

Q: What Power Supply Do I Need?
A: 9 - 24v DC (can often be taken directly from Electric Gate/Door Boards, or Plug in Transformers can be purchased).

Q: Which Cables Do I Connect the Power Supply To?
A: Red (+) and Black (-). 

Q: Which Cables Do I Connect to my Electric Gate or Door?
A: The 2 x White Cables (assuming the connections required are volt free N/O or N/C).

Q: What are the 2 x Yellow Cables for?
A: These are N/O Switch Cables (could be used with a Push Button).

Q: How do I program this Intercom?
A: You can use a Free APP (iOS or Android) or send a series of Text Messages.

Q: What is the iOS APP?
A: Apartment Intercom

Q: What is the Android APP?
A: Not easy to find on the Android APP (but we do supply a QR Code with the Instructions supplied).

Q: How do we use Text Commands?
A: By Sending Certain Commands to the number of the Inserted SIM Card.

Q: What are the Text Message Commands?
A: These are supplied within the Instructions.

Q: What happens when a Visitor Presses the Call Button?:
A: The Intercom will Call the first Key-holder, if there is no answer it will then call the 2nd, 3rd, 4th & 5th (if all are programmed).

Q: What do I do when the Intercom Rings me?
A: You can have two-way communication with the Visitor, you can then press # to Operate the Output Relay, and * to Hang Up.

  • Communication: SIM Card (standard size).
  • Programming Method: SMS.
  • Calling Numbers Possible: 5 (optional first 5 numbers will be called upon visitor pressing Button).
  • 3G GSM: Yes.
  • Size: 134 (H) x 60 (W) x 40 (D).
  • Material: Steel (galvanised).
  • Rain Hood: Yes.
  • Weatherproof: Yes.
  • Colour: Silver & Black.
  • Output Relay: Yes (N/O or N/C).
  • Users: 200.
  • Adjustable Relay Output Time: Yes (0 - 999 seconds).
  • Adjustable Calling Time: Yes.
  • Authorised Numbers to operate Relay Output by SMS: Yes.
  • Authorised Numbers to operate Relay Output by Telephone: Yes.
  • Receiving Telephone to operate Relay Output: Yes (press # on phone).
  • Receiving Telephone to have 2-way Communication with Visitor: Yes.
  • Receiving Telephone to end Call: Yes (press * or 0 - 9 key).
  • Input Relay: Yes (N/O).
  • Status Report: Yes (by sending SMS).
  • Operating Report: Yes (optional SMS when the Gate, Door or Locked is operated).
  • Automatic Status Report: Yes (optional 0 - 999 Hours).
  • Password Change: Yes.
  • Aerial Supplied: Yes (3 metres of Cable with screw connector).
  • Power Supply Required: 9 - 24v DC (not supplied as standard).