4G GPS Pendant Tracker Technical Support

Q: Does the Tracker require a SIM Card? 
A: Yes (a 4G SIM Card with Data). 

Q: Do it work in Europe?
A: Yes.

Q: Do it work in the U.S?
A: No (not this model).

Q: What SIM Cards are required?
A: Nano.

Q: What APP do I use?
A: AnyTracking.

Q: Do I pay for the APP?
A: The APP is Free.

Q: Do you have two way communication?
A: Yes.

Q: What accuracy is the Tracking?
A: 5 - 15 metres outside location (providing their is a mobile phone signal).

Q: Can you view Historic activity?
A: Yes (up to 90 days history).

Q: Can you be Informed if the Tracker leaves a certain location?
A: Yes (you can activate the GEO Fence setting).

Q: How many Key-holders will it Call?
A: Up to 3 (if a call is not answered).

Q: Is it supplied with the Lanyard?
A: Yes.

Q: Does it have Fall Alert?
A: Yes this can be turned on in the APP.

• Network Connectivity: 4G GSM (Backwards compatible with 3G and 2G).
• Free APP: Yes (AnyTracking).
• Neck Strap: Yes.
• Fall Alarm / Alert - This function can be enabled or disabled using a simple text command.
• Working Temperature: -20 - + 70 Degrees.
• GSM Positioning Accuracy: 5 - 15 metres (outside location).
• Camera Resolution: 2MP.
• GEO Fence: Yes.
• Historic Route: Yes. (90 Days).
• Calls Key-holders by Phone: 3.
• Contacts Key-holders by Text: 1 (main monitoring user).
• Two way Communication: Yes (hands free).
• GSM: Yes.
• SIM Card: Nano (not supplied unless picked on drop-down).
• Step Count: Yes.
• Medicine reminder: Yes.
• Size: 59(L)*45.3(W)*16(H)mm.
• Wight: 41g.
• Battery: 600mAh.
• Charge Time: 1.5 - 2 hours.
• Colour: Maroon or Black.